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Help Desk
SCAFFAPP SUPPORT
If you need help using ScaffApp or have any questions about your account, subscriptions, or platform features, please contact us using the details below.
Contact Support
Email: Team@ScaffApp.net
We aim to respond to all support enquiries within 48 hours.
What ScaffApp Does
ScaffApp connects scaffolders, roofers, labourers, HGV drivers, and employers across the construction industry, helping professionals find work and helping companies hire trusted workers quickly.
Common Support Topics
• Account assistance
• Subscription or billing questions
• Technical issues with the app
• Reporting inappropriate behaviour
• General enquiries
Business Information
ScaffApp UK Ltd
United Kingdom
PRIVACY POLICY
ScaffApp UK Ltd (“ScaffApp”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you use the ScaffApp mobile application and related services.
Information We Collect
When using ScaffApp we may collect the following information:
• Name
• Email address
• Account login information
• Profile information
• Location data (used to help connect workers and employers nearby)
• Messages exchanged between users
• Device and usage information
How We Use Your Information
Your information is used to:
• Create and manage your account
• Connect workers and employers within the platform
• Improve app performance and user experience
• Maintain platform safety and prevent fraud
• Provide customer support
Data Sharing
We do not sell your personal information.
Information may be shared with trusted service providers who help operate the platform such as:
• cloud hosting providers
• analytics services
• payment processors
These providers are required to protect your data.
Data Retention
We retain personal information only for as long as necessary to operate the service and comply with legal obligations.
Account Deletion
Users may request deletion of their account and personal data at any time. See our Account Deletion page for instructions.
Security
We take reasonable measures to protect user data using secure systems and modern security practices. However, no system can be guaranteed to be completely secure.
Contact
If you have any privacy-related questions please contact:
Team@ScaffApp.net
Last updated: 2026.
DELETING YOUR ACCOUNT
You may request deletion of your ScaffApp account and associated personal data at any time.
TERMS OF SERVICE
OPTION 1 - IN THE APP
You can delete your account directly from the ScaffApp application:
Settings → Account → Delete Account
OPTION 2 - VIA EMAIL
If you cannot access the app, you may request account deletion by emailing: Team@ScaffApp.net
Please include:
• the email address used for your account
• the subject line
“Account Deletion Request”
What Happens Next
Once we receive your request we will:
• verify the request
• delete your account and associated personal data
• confirm deletion via email
Please allow up to 7 days for completion.
Some limited information may be retained where required for legal or security reasons.
These Terms of Service govern your use of the ScaffApp platform operated by ScaffApp UK Ltd.
By using the ScaffApp application you agree to these terms.
Use of the Platform
ScaffApp provides a platform connecting workers and employers within the construction industry.
Users are responsible for ensuring that any work arrangements made through the platform comply with applicable laws and regulations.
User Accounts
Users must provide accurate information when creating an account.
You are responsible for maintaining the security of your account credentials.
User Conduct
Users agree not to:
• provide false information
• engage in fraudulent activity
• harass or abuse other users
• misuse the platform
Accounts may be suspended or removed if these rules are violated.
Subscriptions
Certain features of ScaffApp may require a paid subscription.
Subscriptions automatically renew unless cancelled through the user’s Apple App Store or Google Play account.
Limitation of Liability
ScaffApp provides a platform for connecting users but does not guarantee employment, job availability, or business outcomes.
Changes to Terms
We may update these terms periodically. Continued use of the platform indicates acceptance of the updated terms.
Contact
For questions regarding these terms please contact:
Team@ScaffApp.net
Last updated: 2026
We Are The UK’s Live Marketplace for Scaffolders, Labourers, Roofers and HGV Drivers.
About Us
What Our Clients are Saying
They have found a solution to the most common issue in our trade, reliability. This App is going to change the game.
-- Current User
ScaffApp has saved us from those morning blowouts that can set the weeks work back. Genuine Lifesaver.
-- Current User